For Mutual Fund Dealers
Keep Every Client File Current
Without the Paperwork
Four Eyes Financial manages the entire client compliance lifecycle for CIRO mutual fund dealers, from digital account opening and ongoing KYC to know-your-product, point-of-sale suitability, Fund Fact Sheet delivery in the client’s preferred language and trade supervision, so advisors spend their time with investors and every decision lands in one exam-ready record.
What Changes
Less Chasing - More Advising
Accounts opened digitally
Clients complete their account application online in their preferred language, with identity verified and documents e-signed through Digital Onboarding.
KYC updates in one step
With KYC Maintenance, clients confirm nothing has changed, or complete a guided update when something has, in their preferred language.
Every recommendation documented
Product Research & Point of Sale captures suitability, the alternatives considered and the advisor’s attestation as part of the work.
Fund Fact Sheets delivered and logged
Sent by email in the client’s preferred language from the point of sale, with the method, date and language on record.
Only the exceptions that matter
Risk7 screens every trade for issues such as undue concentration, excessive commissions and redemption fees, with thresholds set by line of business.
Supervision in one queue
Supervisors review trade exceptions, new accounts and point-of-sale decisions by region or advisor group, with every review on record.
Value for Every Role
Tailored Value Across
Your Mutual Fund Dealership
For Advisors
Open accounts online, with clients e-signing in their preferred languageClients update their own KYC in one stepCompare products and share a branded client comparisonYour associate prepares the paperwork for your review
For Compliance
Unified Risk7 queues: review trade exceptions and focus solely on what requires human judgmentApprove new accounts and material KYC changes against the file on recordSee every recommendation with its suitability, alternatives and attestationOpen the exact comparison a client received, verified
For Operations
New accounts arrive in good order, validated before submissionFund Fact Sheet deliveries logged automaticallyWhole advisor books transitioned in days
Before and After
From Paper Chase
to One Exam-Ready Record
Today
With Four Eyes
Account applications printed, signed and re-keyed
Accounts opened online, e-signed and validated before submission
Paper KYC updates mailed, signed and re-keyed
Clients confirm or update their KYC in one step, in their preferred language
Fund Facts sent manually, with no delivery record
Fund Fact Sheets delivered by email and logged with the recommendation
Suitability rationale scattered across notes
Suitability, alternatives considered and attestation in one record
Approved product lists tracked in spreadsheets
One governed shelf, with every change approved by a second reviewer
Trades reviewed by hand from back-office reports
Risk7 screens every trade and surfaces only the exceptions that need human judgment
Advisor transitions keyed account by account
Whole books imported from one multilingual template, validated before import
Regulatory Map
Mapped to CIRO Rules
and the Client Focused Reforms
Obligation
How Four Eyes Helps
Know your client
KYC is collected digitally at account opening and kept current through materiality-based reviews, with material changes routed for supervisor approval.
Know your product
Research and compare investment products, backed by a governed shelf of approved products.
Suitability determination
Record the client’s suitability requirements, the alternatives considered and the advisor’s attestation.
Fund Facts delivery
Deliver Fund Fact Sheets by email in the client’s preferred language, with the delivery details logged.
Trade supervision
Risk7 screens every trade against 135+ exception types, with thresholds set by line of business and every review recorded.
Exam readiness
Every review and decision logs the reviewer’s identity and timestamp.
Proven at Scale
$1.6 Billion Re-Papered in Six Days
An independent wealth firm used Bulk Transitions to re-paper 900 clients and $1.6 billion in assets in six days, removing data entry and verification work equivalent to 35 full-time staff.
Frequently Asked Questions
Compliance Lifecycle Platform for Mutual Fund Dealers
What is compliance workflow software for mutual fund dealers?
Software that manages a mutual fund dealer’s client compliance lifecycle in one place. For CIRO mutual fund dealers (formerly MFDA members), Four Eyes Financial covers digital account opening, KYC maintenance, know-your-product research, point-of-sale suitability, Fund Fact Sheet delivery, product shelf governance and trade surveillance.
Can clients open accounts online?
Yes. Digital Onboarding lets clients complete their account application in their preferred language, with identity verification, e-signature and data validated before the account is submitted for approval.
How does it support the Client Focused Reforms?
By keeping the client record connected from account opening onward. KYC is collected at account opening and kept current with KYC Maintenance, Product Research & Point of Sale records the products compared, the client’s suitability requirements, the alternatives considered and the advisor’s attestation, and Fund Fact Sheet delivery is logged with the recommendation.
Which Client Focused Reforms obligations does it cover?
All the areas dealers are examined on. Know your client: KYC is collected at account opening and kept current through materiality-based reviews. Know your product: investment products are researched and compared, backed by a governed shelf of approved products. Suitability: the client’s requirements, the alternatives considered and the advisor’s attestation are recorded. Fund Facts delivery: each delivery is logged with its method, date and language. Trade supervision: Risk7 screens every trade, with thresholds by line of business. Exam readiness: every review and decision logs the reviewer’s identity and timestamp.
How are Fund Fact Sheets delivered?
By email, in the client’s preferred language. The delivery method, date and language are logged with the recommendation, and advisors can copy themselves on the email.
Does it connect to mutual fund dealer back offices?
Yes. Four Eyes integrates with back-office and book-of-record systems used by mutual fund dealers, including Broadridge Winfund, Broadridge Dataphile and NDEX.
Can we transition an advisor’s book in bulk?
Yes. Bulk Transitions imports a book from a multilingual template and validates every record before import, then each client’s repapering starts from the imported record.
How are mutual fund trades supervised?
With Risk7 trade surveillance. Risk7 ingests your back-office records daily, screens every trade against 135+ exception types with thresholds set by line of business, and routes only the exceptions that need judgment to supervisors in one queue, with every review on record.
How do supervisors review point-of-sale decisions?
Supervisors review point-of-sale history by region or advisor group and open the exact client comparison that was sent, verified against the original before it is displayed.
How is client data protected?
Every firm runs on its own single-tenant instance with unique encryption keys, hosted in Canada, with SOC 2 Type II controls independently audited by Aprio LLP, headquartered in Atlanta, Georgia.
Is the platform multilingual?
Yes. Clients complete account opening and KYC updates in their preferred language, and advisors, associates, supervisors and analysts can each choose the language they work in within the platform.
Built for Mutual Fund Dealers
See Four Eyes for Your Dealership
Book a walkthrough built around your account opening, back office, advisors and Client Focused Reforms obligations.